Website Terms of Use


1. www.hoolabox.com ("Website") is an Internet based portal owned and operated by Hoolabox, a company incorporated under the laws of India, with its registered office at R 265 D, Greater Kailash - 1, Delhi - 110048, India and having CIN - U74140DL2015PTC283965 (hereinafter referred to as, "Hoolabox". Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Hoolabox at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.


2. Hoolabox shall not be required to notify you, whether as a registered user or not, of any changes made to the Terms of Use. The revised Terms of Use shall be made available on the Website. Your use of the Website and the Services is subject to the most current version of the Terms of Use made available on the Website at the time of such use. You are requested to regularly visit the home page www.Hoolabox.com to view the most current Terms of Use. You can determine when Hoolabox last modified the Terms of Use by referring to the "Last Updated" legend above. It shall be your responsibility to check these Terms of Use periodically for changes. Hoolabox may require you to provide your consent to the updated Terms of Use in a specified manner before prior to any further use of the Website and the Services is provided on the Website. If no such separate consent is sought, your continued use of the Website, following changes to the Terms of Use, will constitute your acceptance of those changes.


3. By (i) using this Website or any facility or Service provided by this Website in any way; or (ii) merely browsing the Website, You agree that you have read, understood and agreed to be bound by these Terms of Use and the Website's Privacy Policy available at the homepage, www.Hoolabox.com.


4. Hoolabox agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form. Hoolabox shall not be liable to deliver any merchandize or Services purchased by Users for delivery in locations outside India shall not be entertained.


5. The Website is a platform that facilitates the online sale and purchase of branded merchandise and services offered by Hoolabox's various affiliate/ registered merchants/ vendors/service providers at a discounted price ("Services"). The Services are offered to the Users through various modes which shall include issue of coupons and vouchers that can be redeemed for various services. The purchase of products and services on the Website shall be governed by the Terms of Offer for Sale.


6. The Services are not available to minors under the age of eighteen (18) or to any Users suspended or removed from the Hoolabox system by Hoolabox for any reason whatsoever. If You do not conform to the above qualification, You shall not be permitted to avail of the Services or use the Website. You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may avail the Services provided by Hoolabox through Your legal guardian in accordance with the applicable laws.


7. Hoolabox reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.


8. You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.


9. Hoolabox makes the Services available to You through the Website only if You have provided Hoolabox certain required User information and created an account ("Account") through Hoolabox ID and password or other log-in ID and password, which can include a Facebook, Gmail, yahoo ID or any other valid email ID(collectively, the "Account Information"). The Services may also be subject to procedures for use of the Website, Terms of Offer For Sale, uploaded guidelines, rules, additional terms of service, or other disclaimer & notices, if any ("Additional Terms"). If there is any conflict between the Terms of Use and the Additional Terms, the Additional Terms shall take precedence in relation to that service.


10. The Website requires you to register as a User by creating an Account in order to avail of the Services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify Hoolabox of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Hoolabox cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section 4.2. You may be held liable for losses incurred by Hoolabox or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of your failure in keeping Your Account Information secure and confidential.


11. The Website also allows restricted access to the Services for unregistered Users.


12. You shall ensure that the Account Information provided by you in the Website's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing the Services is expressly prohibited.


13. If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Hoolabox has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Hoolabox has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website (or any portion thereof).


14. Hoolabox strives to provide you with the best prices possible on products and services You buy or avail of from the Website. The pricing details for purchase of products and services from the Website are detailed under the Terms of Offer for Sale.


15. You agree to provide correct and accurate credit/ debit card details to the approved payment gateway for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. In any transaction, You must use Your own credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. Hoolabox expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.


16. Hoolabox shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by Hoolabox with our acquiring bank from time to time.


17. Subject to compliance with the Terms of Use, Hoolabox grants You a non-exclusive, limited privilege to access and use this Website and the Services provided therein.


18. You agree to use the Services, Website and the materials provided therein only for purposes that are permitted by: (a) the Terms of Use; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.


19. You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that you access on the Website in accordance with Section 7.


20. You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by Hoolabox. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.


21. You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. Hoolabox disclaims all liabilities arising in relation to such offensive content on the Website. Further, you may report such offensive content in the manner prescribed under Section 17 herein.


22. If Website allows you to post and upload any material on the Website, You hereby undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:


  1. Defame, abuse, harass, threaten or otherwise violate the legal rights of others;
  2. Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
  3. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
  4. Upload files that contain software or other material protected by applicable intellectual property laws unless You own or control the rights thereto or have received all necessary consents;
  5. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
  6. Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);
  7. Attempt to gain unauthorized access to any portion or feature of the Website, any other systems or networks connected to the Website, to any Hoolabox server, or to any of the Services offered on or through the Website, by hacking, password mining or any other illegitimate means;
  8. Probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website, or any other customer of Hoolabox, including any Hoolabox Account not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website;
  9. Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
  10. Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section.
  11. Use any device or software to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website;
  12. Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Hoolabox or other third parties;
  13. Conduct or forward surveys, contests, pyramid schemes or chain letters;
  14. Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  15. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  16. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  17. Violate any applicable laws or regulations for the time being in force within or outside India;Violate the including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere; and
  18. Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.


23. You agree that You are solely responsible to Hoolabox and to any third party for any breach of Your obligations under the Terms of Use and for the consequences (including any loss or damage which Hoolabox or its affiliates or its vendors may suffer) for any such breach.


24. You agree and acknowledge that Hoolabox is not the seller of the products and the services and Hoolabox shall in no manner be deemed to be the seller of the products or services on this Website. Hoolabox is only facilitating purchase of the products or services by you from the vendor by providing the Services to You.


25. You agree that Hoolabox may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Website Users.


26. Except as expressly indicated to the contrary in any applicable Additional Terms, Hoolabox hereby grants You a non-exclusive, freely revocable (upon notice from Hoolabox), non-transferable access to view, download and print product catalogues or any other materials available on the Website, subject to the following conditions:


  1. You may access and use the materials solely for personal, informational, and internal purposes, in accordance with the Terms of Use;
  2. You may not modify or alter product catalogues or any other materials available on the Website;
  3. You may not distribute or sell, rent, lease, license or otherwise make the product catalogues or any other materials available on the Website available to others; and
  4. You may not remove any text, copyright or other proprietary notices contained in the product catalogues or any other materials available on the Website.


27. The rights granted to you in the product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part. The product catalogues or any other materials available on the Website may be copied or retransmitted unless expressly permitted by Hoolabox.


28. Any software that is available on the Website is the property of Hoolabox or its vendors. You may not use, download or install any software available at the Website, unless otherwise expressly permitted by these Terms of Use or by the express written permission of Hoolabox.


29. Any purchase of the merchandise or Services from the Website will be strictly for personal use of the User. The User hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the Services or merchandize purchased is not transferrable to any third party for profit.


30. You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.


31. You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.


32. You "Seller" will be liable to replace the product or refund the full amount which the seller has paid if any faulty(Damaged/not in working condition/broken/Product specification not met etc.etc) product has been delivered. Hoolabox infomedia will not be responsible. The shipping charges in such cases will be borne by the seller.


33. You shall use this Website, and any voucher/ coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.


34. Hoolabox shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by Hoolabox with our acquiring bank from time to time


35. The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by Hoolabox and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.


36. The trademarks, logos and service marks displayed on the Website ("Marks") are the property of Hoolabox or their vendors or respective third parties. You are not permitted to use the Marks without the prior consent of Hoolabox, the vendor or the third party that may own the Marks.


37. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Hoolabox Infomedia owns all intellectual property rights to and into the trademark "Snap Deal", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.


38. Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Hoolabox or thirty party owner of such Content.


39. You expressly understand and agree that, to the maximum extent permitted by applicable law the website, services and other materials are provided by Hoolabox on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, Hoolabox makes no warranty that (i) the website or the services will meet your requirements or your use of the website or the services will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the website, services or materials will be effective, accurate or reliable; (iii) the quality of the website, services or other materials will meet your expectations; or that (iv) any errors or defects in the website, services or other materials will be corrected. No advice or information, whether oral or written, obtained by you from Hoolabox or through or from use of the services shall create any warranty not expressly stated in the terms of use.


40. To the maximum extent permitted by applicable law, Hoolabox will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. Hoolabox also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.


41. Hoolabox will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information in connection with the website or any services or materials, either with or without your knowledge. Hoolabox has endeavored to ensure that all the information on the website is correct, but Hoolabox neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. Hoolabox shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Hoolabox shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Hoolabox 's control. The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. Hoolabox is not responsible for any typographical error leading to an invalid coupon. Hoolabox accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.


42. Hoolabox shall not be liable for any third party product or services. The advertisement available on e-mail or website with respect to the third party website or the products and services are for information purpose only.


43. You agree to indemnify, defend and hold harmless Hoolabox including but not limited to its affiliate vendors, agents and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Hoolabox that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these terms of use. Further, you agree to hold Hoolabox harmless against any claims made by any third party due to, or arising out of, or in connection with, your use of the website, any claim that your material caused damage to a third party, your violation of the terms of use, or your violation of any rights of another, including any intellectual property rights.


44. Notwithstanding anything to contrary, Hoolabox's entire liability to you under this terms of use or otherwise shall be the refund of the money charged from you for any specific voucher or product or service, under which the unlikely liability arises.


45. In no event shall Hoolabox, its officers, directors, employees, partners or suppliers be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Hoolabox has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your use of or access to the website, services or materials.


46. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.


47. You agree that Hoolabox may, in its sole discretion and without prior notice, terminate your access to the website and block your future access to the website if Hoolabox determines that you have violated these terms of use or additional terms. You also agree that any violation by you of these terms of use will constitute an unlawful and unfair business practice, and will cause irreparable harm to Hoolabox, for which monetary damages would be inadequate, and you consent to Hoolabox obtaining any injunctive or equitable relief that Hoolabox deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies Hoolabox may have at law or in equity.


48. You agree that Hoolabox may, in its sole discretion, and without prior notice, terminate your access to the website, for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by you (self-initiated account deletions); (3) discontinuance or material modification of the website or any service offered on or through the website; or (4) unexpected technical issues or problems.


49. If Hoolabox does take any legal action against you as a result of your violation of these terms of use, Hoolabox will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to Hoolabox.


50. Any feedback you provide to this website shall be considered to be non-confidential. Hoolabox will be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of you or of third parties; (ii) Hoolabox is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) Hoolabox may have something similar to the feedback already under consideration or in development; and (iv) you are not entitled to any compensation or reimbursement of any kind from Hoolabox for the feedback under any circumstances. To clarify, Hoolabox may at its discretion, make any modifications or changes to the website, content and / or services on the basis of such feedback, however Hoolabox shall not be obliged to do so. Further, in the event that Hoolabox makes any changes or modifications to the website, content and / or services on the basis of any such feedback, you shall not have any rights or title (including any intellectual property rights) in such modifications to the website, content and / or services. You expressly waive any and all rights in such modifications to the website, content and / or services, and assign to Hoolabox, all worldwide rights and title (including any intellectual property rights) to such changes or modifications to the website, content and / or services, in perpetuity. You hereby waive all rights under section 19(4) of the indian copyright act, 1956, or other similar provisions in laws of any jurisdiction, in relation to any such changes or modifications to the website, content and / or services.