Hoolabox infomedia private limited and its subsidiaries and affiliates and associate companies (individually and/ or collectively, "hoolabox") is/are concerned about the privacy of the data and information of users (including sellers and buyers/customers whether registered or non- registered) accessing, offering, selling or purchasing products or services on hoolabox's websites, mobile sites or mobile applications ("website") on the website and otherwise doing business with hoolabox. Associate companies here shall have the same meaning as ascribed in companies act, 2013.
Your address / Your telephone number / Your e-mail address or other contact information / Your date of birth / Your gender / Information regarding your transactions on the Website, (including sales or purchase history) / Your financial information such as bank account information or credit card or debit card or other payment instrument details / Your financial information such as bank account information or credit card or debit card or other payment instrument details / Internet Protocol address / Any other items of sensitive personal data or information as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000; / Identification code of your communication device which You use to access the Website or otherwise deal with any Hoolabox entity / Any other Information that You provide during Your registration process, if any, on the Website.
Ads: Hoolabox may use third-party service providers to serve ads on Hoolabox's behalf across the internet and sometimes on the Website. They may collect Non- Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website.
You hereby represent to Hoolabox that: A. Information you provide to Hoolabox from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to Hoolabox. B. Your providing the Information to Hoolabox and Hoolabox's consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
To facilitate Your use of the Website or other services of Hoolabox entities / to respond to Your inquiries or fulfill Your requests for information about the various products and services offered on the Website / to provide You with information about products and services available on the Website and to send You information, materials, and offers from Hoolabox / to send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information / to send You surveys and marketing communications that Hoolabox believes may be of interest to You / to personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences / to help You address Your problems incurred on the Website including addressing any technical problems.
If You purchase any product or avail of any service from the Website, to complete and fulfill Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service / for proper administering of the Website / to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website) / to improve the services, content and advertising on the Website / to provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination thereof and password in order to access multiple websites and applications.
To facilitate various programmers and initiatives launched by Hoolabox or third party service providers and business associates / to analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments / to conducting academic research and surveys / to protect the integrity of the Website / to respond to legal, judicial, quasi judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
To conduct analytical studies on various aspects including user behavior, user preferences etc. / to permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support / to implement information security practices / to determine any security breaches, computer contaminant or computer virus / to investigate, prevent, or take action regarding illegal activities and suspected fraud.
The security of your Personal Information is important to us. Hoolabox strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Hoolabox adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Hoolabox stores Your Personal Information. Each of the Hoolabox entity shall adopt reasonable security practices and procedures as mandated under applicable laws for the protection of Your Information. Provided that your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and you hereby waive and release all Hoolabox entities from any claim of damages under contract or under tort.
If you choose a payment gateway to complete any transaction on Website then Your credit card data may be stored in compliance with industry standards/ recommended data security standard for security of financial information such as the Payment Card Industry Data Security Standard (PCI-DSS)
Hoolabox may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, Hoolabox is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. Hoolabox is not liable for any loss or injury caused to you as a result of you providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).
Notwithstanding anything contained in this Policy or elsewhere, Hoolabox shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A "Force Majeure Event" shall mean any event that is beyond the reasonable control of Hoolabox and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of Hoolabox), power or electricity failure or unavailability of adequate power or electricity.
While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. You agree that all Personal Information shall be retained till such time required for the Purpose or required under applicable law, whichever is later. Non-Personal Information will be retained indefinitely.